📦 Is delivery really free?
Yes! It is offered and tracked at a Mondial Relay pick-up point (or to your home if your order is over €150). Each print is carefully protected, packaged, and shipped from France.
🎌 Are the prints authentic?
Absolutely. All our prints are genuine handmade woodblock prints sourced in Japan from local vendors or markets and inspected by us. They are authentic and steeped in history.
🧧 Are the prints originals or reproductions?
Our prints are all genuine, handcrafted Japanese prints. We offer both original ukiyo-e, often produced during the Edo or Meiji periods, and more recent re-editions/reproductions, generally from the Shôwa period. Everything is transparent and specified in each product's description.
✨ It’s a one-of-a-kind piece. What if someone buys it before I do?
Unfortunately… there won’t be two of them! If you like a product, don’t wait too long. Once sold, it disappears from the shop. But sometimes some tableware may be available in multiple copies!
🔁 Can I return an item if I change my mind?
Yes, you have 14 days after receipt to contact us. We will always find a benevolent solution if an item does not suit you.
🔐 Is the payment secure?
Of course. The site is fully secured via Shopify (credit card, Visa, Mastercard, ApplePay, Paypal, Klarna, iDEAL and Bancontact) and your payments are protected.
💳 Do you offer installment payments?
Yes. For orders from €250, you can pay in 3 interest-free installments via Klarna.
It is also possible to benefit from 4 interest-free payments via PayPal, depending on your PayPal account's eligibility.
This option is automatically offered at checkout if your order is eligible.